Krasnoyarka sued the store for the TV with stripes and spots – “Laboratory News – Krasnoyarsk”

                         

Krasnoyarka, bought a TV with defects, sued nearly 88 thousand. rubles. The Court found that the woman got in the “M.video Management” Philips TV for 38 thousand. Rubles, and Smart-TV for 2 thousand rubles. But initially left the goods in the store to adjust, and then took it to the packed and delivered their own home . But when she unpacked it, I found streaks and smudges on your screen. Defects woman immediately reported to the seller and the next day brought the TV back and asked to return the money. Seller has accepted the goods and to check the quality, was an act of deficiencies in the form of mechanical damage to the matrix. However, to return the money in the store refused, believing that the defects have arisen due to improper transport of goods.

 

 

«Assigned in the proceedings merchandising expertise defined mechanical damage to LCD-panel substantial defect in the removal of which would require disproportionate costs taking into account the cost of parts and labor. The cause of the fault panel expert called a mechanical action (pressure) on the front surface, which could occur either when removing goods from the manufacturer’s packaging or in its packaging. Fault industrial character examination did not reveal “- said the press secretary of the Krasnoyarsk regional court Natalia Mishanina.

 

 

The Soviet District Court of Krasnoyarsk decided to collect from the seller for the benefit of women customers 40 thousand. rubles paid the cost of goods, 15.6 thous. rubles of penalty for delay of implementation of the requirements of the consumer, 3 thousand. rubles as compensation for moral damage and 29.3 thousand. rubles fine of dissatisfaction with customer requirements on a voluntary basis. In the appeal the defendant asked to cancel the court decision, while continuing to insist that the defects are caused by the fault of the customer during transportation or unpacking the TV. But the Krasnoyarsk regional court considered the arguments of the complaints unfounded and left the judgment unchanged.

                         
                         
 
                         
                         
                                 

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