Wednesday, June 29, 2016

A TV with a “twist» – http://mirnov.ru

We bought a TV, and a month later he broke down in mid-April. We gave it in for repair under warranty. Two weeks later, the TV back and he again stopped working after 20 days. Can we request a refund for the TV?

Family Gavrilova, Suzdal.

Lawyer society for consumer protection Natalia Marchenko: «TV – technically sophisticated products, as stated in the Government decree of 10.11.2011 number 924″ on approval of the list of technically sophisticated products. ” After 15 days of purchase to refuse to perform the contract of purchase and sale and to demand the return of money you are entitled to one of the following cases (Article 18 of the Law of 07.02.1992 № 2300-1 «On Protection of Consumers’ Rights.): Detect significant shortage goods; violation of terms of elimination of defects in the goods; inability to use the product for each year of the warranty period, a total of more than 30 days due to the repeated removal of its various shortcomings. If you set repeatedly (repeat the same lack that appeared in previous times), then you have there is a right to demand the return of money. »

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